Shipping policy
Shipping Policy
Processing Time
Each piece is made to order with care. Please allow up to 3 weeks for your order to be crafted and dispatched. We promise it will be worth the wait!
Shipping Methods & Costs
Australia (via Australia Post)
- Standard Shipping: $10 (free on orders over $100)
- Express Shipping: $15
- Delivery times: Standard 3–7 business days, Express 1–3 business days
New Zealand
- Standard Shipping: $17
- Express Shipping: $25
- Delivery times: Standard 7–12 business days, Express 3–6 business days
Rest of the World
- Standard International Shipping: $25
- Express International Shipping: $45
- Delivery times vary depending on the destination (generally 7–20 business days)
Tracking
All orders include tracking so you can follow your parcel’s journey: Australia Post Tracking (for AU/NZ shipments) or the tracking link provided in your shipping confirmation email for international orders.
Important Notes including duties/taxes
- Please ensure your shipping address is correct. We cannot be held responsible for parcels lost or delayed due to incorrect addresses.
- Customs, duties, or taxes for international shipments are the responsibility of the customer.
- If your order is lost or damaged in transit, please contact us and we’ll work with you to resolve it as quickly as possible.
Thank you for supporting our small business. Every order is made with love and care, just for you!